Residential Administrator / Lettings Co-ordinator

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Residential Administrator / Lettings Co-ordinator

Please see below the detail of the available Residential Administrator / Lettings Co-ordinator position within our Residential department.

Employer: Pearl and Coutts
Location: London N1
Contract: Permanent
Salary range: According to experience
Hours of work: Monday to Friday (08.30am to 05.30pm)
Reporting to: Head of Residential


The Structadene Group is a highly established, friendly and successful private London based property investment and development company, we own and manage a substantial commercial and residential portfolio - in excess of 1500 commercial properties (circa 5000 tenants) - with a focus in central London and selected regions throughout the UK.

The Residential Administrator role is an exciting office based and involves working within a small, and really friendly, residential team. As part of the team, you will be responsible for the administration and  management of circa 600 tenancies.

Main duties

Primary responsibilities include the following:

  • The accurate drafting of Assured Shorthold Tenancy Agreements
  • Chasing Rent Arrears for Assured Shorthold, Assured and Regulated Tenancies
  • Serving Section 8 /Section 21 Notices as required
  • Issuing rent increases for Regulated Tenancies
  • Issuing rent increases for Assured portfolio by way of Section 13
  • Effectively collating tenant references for new lettings as required
  • Protecting residential deposits and ensuring the return of tenancy deposits in a timely manner
  • Issuing rent credits/debits where required
  • Liaising with external agents on new lettings to ensure lettings are fully executed
  • Diary managements for check-in and check outs
  • Overseeing compliance of EPC’s for the residential portfolio
  • Commissioning repair work by liaising with tenants and contractors

Key competencies:

  • Demonstrates a high level of organisational skills
  • A genuine team player, friendly and personable.
  • Good communication skills, both written and verbal;
  • Ability to maintain privacy and confidentialty with tenant information;
  • Confident dealing with external contractors


  Essential Desirable
Qualifications Relevant administrative qualification and/or experience  
Experience At least 18 months experience working in a business /administrative capacity Worked in the property sector
Knowledge Computer literate: Intermediate knowledge of Microsoft Office Suite. (Word, Excel, Outlook and PowerPoint) Database knowledge i.e., Horizon

Ability to organise, and prioritise, workload

Strong organisational skills

Confident communicator

Ability to maintain confidentiality


Flexible and friendly team player

Positive approach and outlook

Honesty and trustworthy

Solution focused and able to work autonomously

Self-starter and self-motivated



This job description is not an exhaustive list of duties, qualifications, experience, knowledge, efforts skills and attitudes relating to the responsibilities or working conditions for this post.

Contact Person:
HR Manager
Contact Job Title:
HR Manager
Contact Telephone:
020 7843 3788

Apply for this position

Pearl & Coutts Ltd
3rd Floor
9 White Lion Street
London N1 9PD

Tel: 020 7843 3788
Fax: 020 7843 3799
DX 122243 Upper Islington

View a location map of the Pearl & Coutts head office.

Pearl & Coutts are proud to be members of Client Money Protect My Deposits Property Redress Scheme